What do you do as NOC Supervisor (SA)
I am part of the South-African team which is in a different time zone. That offers us certain technical benefits. South Africa is typically six to seven hours ahead of the EST time zone. This frees me and the SA team up to work on infrastructure maintenance, upgrades of critical systems and hardware devices as well as project rollouts “overnight” in America. These tasks allow for less disruption and downtime during US business hours. Working closely with the Atlanta team, I execute tasks across all the disciplines and even form part of the support phone queue.
How long have you worked at 360 and why did you choose this company?
I am in my second year at 360 as a full-time employee. I chose 360 because of their reputation and all the technologies they work with and implement for their clients.
What is your favorite thing about working at 360 or working in IT?
The fact that they are always advancing and staying on the forefront of technology makes me excited. 360 is truly customer-centric and proud of it. The “we are a family” vibe of the staff and the great care 360 has for its employees makes it a pleasure to go to work every day
What do you like to do outside of work?
Hiking in the mountains, spending time in nature with my family, and doing some bird watching. The odd BBQ is also a favorite to get me relaxed and enjoy the positive energy of people around me.
What is your favorite movie?
Too many to say just one. I must share at least three and there are loads more. Lucky Number Slevin, Chicago, and The Sound of Music.
Favorite tv show?
Angela’s Ashes – Frank McCourt
Springboks (National Team)
Stormers (Provincial Team)
Coke or Pepsi?
Dogs or cats?
Dogs! Cats are fine too, but as pets for other people.
If could travel anywhere in the world today, where would you go?
The Faroe Island and the USA of course. ?
If you could have any superpower what would it be?
Invisibility, mind reading, the list goes on….
You can learn more about Francois and the rest of our staff here. Interested in joining our team? We’re hiring!
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