“They know our industry and business, support us daily, guide improvements, and keep us secure. A true proactive strategic partner, not just IT support.”
CFO, AEC client
MANAGED IT SERVICES FOR ATLANTA & THE SOUTHEAST
KEEP YOUR BUSINESS MOVING WITH PROACTIVE MANAGED IT
360 Smart Networks delivers proactive managed IT services that improve performance, reduce downtime and support business growth. Based in Atlanta and serving clients across the Southeast, we specialise in supporting architecture, engineering and construction firms.
Managed IT built around the way AEC firms work, with fewer interruptions, faster support and clearer visibility into where your technology is headed.
20+ Years
Trusted IT Partner
SOC2
Type ll Attested
Atlanta Based
Local team, local support
Trusted by
Businesses across the Southeast
Managed IT that Supports Business Growth
Technology should help your business move faster—not become a barrier to productivity.
As organizations add employees, locations, cloud applications and remote workers, managing IT becomes increasingly complex. Our Managed IT Services provide the monitoring, support and strategic guidance needed to keep systems performing and employees productive.
Whether you need to strengthen an internal IT team or fully outsource technology management, 360 Smart Networks becomes a trusted partner invested in your long-term success.
A Smarter Approach to Managed IT Services
Reactive IT support addresses problems after productivity has already been lost. Our proactive approach focuses on preventing disruption, improving performance and planning for future business needs.
Benefits
- Reduce downtime and business disruption
- Improve employee productivity
- Access experienced IT specialists
- Predictable monthly IT costs
- Proactive monitoring and maintenance
- Scalable infrastructure that grows with your business
- Better IT planning and budgeting
- Fast, responsive support when users need it
Specialist Expertize for AEC Companies
Architecture, engineering and construction firms depend on demanding applications, large project files and distributed teams, creating technology challenges that require specialist knowledge.
Large BIM models, demanding CAD applications, distributed project teams and increasingly complex collaboration platforms all place significant demands on IT infrastructure.
Our team understands the infrastructure behind Autodesk, Bluebeam, Microsoft 365 and other business-critical platforms. We help AEC firms improve system performance, support collaboration and keep project teams productive.
We support the business, collaboration and AEC platforms your teams rely on every day.
What Makes 360 Smart Networks Different?
360 Smart Networks delivers managed IT services that go beyond basic support. We take a proactive, strategic approach to IT, aligning technology with your business goals and ensuring your systems are reliable, efficient, and built for growth.
IT Aligned with Business Goals
We align technology planning, infrastructure and investment with how your organization operates and grows..
User-Focused Support
Fast, knowledgeable support minimizes disruption and helps employees stay productive..
Proactive, Not Reactive
Continuous monitoring and maintenance help identify issues before they affect your business.
Integrated and Scalable Solutions
We manage your technology as one connected environment that can evolve alongside your organization.
What's included in our MSP services
Our Managed IT Services combine responsive user support, proactive system management and strategic technology guidance to improve reliability, productivity and business performance.
AUTOMATE THE WORK AROUND YOUR IT
Every managed service creates its own admin — tickets to classify, reports to assemble, approvals to chase, evidence to file. Our AI and Automation team builds around that work, so the service takes less of your team’s time to run.
Is your IT provider delivering enough value?
Get an independent AEC Cyber & IT Health Check to assess your current provider, uncover risks and identify practical opportunities to improve support, security, planning and IT value, with no obligation to switch.
Managed IT Services vs. Managed Cybersecurity
Managed IT Services keep your technology reliable, efficient and supported. Managed Cybersecurity Services protect your organization through dedicated threat monitoring, detection, response and risk management.
Both are important, but they address different business needs.
Managed IT Services focus on:
- User support and productivity
- Infrastructure and device management
- System performance and uptime
- Cloud and Microsoft 365 administration
- Technology planning and budgeting
Managed Cybersecurity focuses on:
- Threat prevention and detection
- Continuous security monitoring
- Incident response
- Compliance and cyber insurance readiness
- Identity, endpoint and data protection
When Advanced Cybersecurity Is Needed
Baseline IT controls are not the same as a managed cybersecurity program. Organizations handling sensitive client information, valuable intellectual property or regulated projects may need dedicated security monitoring, incident response and compliance support.
Securance extends your IT foundation with advanced cybersecurity services designed to reduce risk and strengthen resilience.
Specialist IT Solutions for the Industries We Know Best
Architecture, engineering and construction firms rely on high-performance technology. We bring specialist expertise in the applications, workflows and infrastructure that keep AEC teams productive, while supporting other industries with the same proactive managed IT and cybersecurity approach.
Managed IT Insights for Growing Businesses
Explore practical guidance on IT management, cloud infrastructure, productivity and technology planning to help your business operate more efficiently.
MSP vs Internal IT: What Growing Firms Need
Compare MSP vs internal IT for AEC and growing firms. See where each model delivers security, coverage, control, and strategic…
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Frequently Asked Questions About Managed IT Services in Atlanta
What is the difference between IT support and a Managed Service Provider?
Traditional IT support is often reactive, addressing individual issues as they arise. A Managed Service Provider delivers ongoing monitoring, maintenance, user support and strategic guidance designed to prevent disruption and improve long-term performance.
How much do managed IT services cost?
Pricing depends on factors such as the number of users, locations, devices, applications and the complexity of your IT environment. 360 Smart Networks provides predictable monthly pricing based on the support and services your organization requires.
Can you help us modernize aging IT infrastructure?
Yes. We assess your current environment, identify performance and reliability issues, and develop a practical technology roadmap aligned with your operational needs, budget and growth plans.
Do you support Autodesk, Bluebeam and other AEC software?
Yes. We support the technology environments used by architecture, engineering and construction firms, including the infrastructure behind Autodesk, Bluebeam, Microsoft 365 and other business-critical applications.
What types of businesses benefit from Managed IT Services?
Managed IT Services are particularly valuable for organizations that depend on reliable technology but lack the resources or specialist expertise to manage everything internally. We primarily support growing businesses and have particular expertise serving architecture, engineering and construction firms.
Do you offer co-managed IT services for internal IT teams?
Yes. Our co-managed IT services strengthen internal IT teams with additional monitoring, user support, project delivery and strategic expertise. Responsibilities can be tailored around the skills, capacity and priorities of your existing team.
How does your managed IT support improve cybersecurity?
Managed IT establishes important foundations through patching, device management, account administration and consistent technology standards. Organizations requiring advanced threat monitoring, incident response, compliance support or security operations should also consider our Managed Cybersecurity Services.
Can your Managed IT Services scale as our business grows?
Yes. We help organizations add employees, open locations, adopt cloud services and standardize technology without creating unnecessary complexity. Your service and technology roadmap can evolve as your business changes.
Can you support multiple offices and remote employees?
Yes. We manage technology across offices, remote work environments and distributed teams, helping organizations standardize systems, simplify support and improve collaboration across locations.
