EXPERT IT SUPPORT THAT SCALES WITH YOU

Built for Growing Businesses

Modern businesses need IT that is dependable, secure, and flexible enough to grow alongside them. 360 Smart Networks delivers managed IT services designed for SMB and mid market organizations that want professional grade technology support without enterprise overhead. We focus on stability, security, and proactive service that keeps your business running smoothly.

  • Proactive monitoring and maintenance
  • Responsive help desk and user support
  • Secure and compliant infrastructure
  • Predictable monthly IT costs

A Complete Managed IT Services Framework

Our managed IT services cover every critical layer of your technology environment. From day to day support to long term planning, we act as an extension of your business, aligning technology decisions with your operational and growth goals.

  • Managed support and help desk services
  • Network and infrastructure management
  • Cloud services and data protection
  • Cybersecurity and risk management
  • Strategic IT planning and guidance

Complete IT & Cybersecurity for AEC Firms

Managed IT

Proactive IT support, cloud infrastructure, Microsoft 365, backups and strategic technology management designed to keep your business productive.

Explore Managed IT Services

Managed Cybersecurity

24/7 threat monitoring, endpoint protection, email security and compliance services that safeguard your people, systems and project data.

Explore Cybersecurity Services

Our Managed IT Services

Read more about Backup & Recovery IT services

Backup & Recovery

Secure backups. Rapid recovery. Zero downtime.

Unexpected outages or cyberattacks shouldn’t put your data at risk. Our Backup & Disaster Recovery services provide automated backups, secure off-site replication, and fast restore options to keep your business running. With proactive monitoring and documented recovery plans, your data stays protected, compliant, and accessible when it matters most.

Read more about Cloud Advancement

Cloud Advancement

Streamline operations with secure cloud solutions.

Break free from outdated infrastructure with modern, scalable cloud solutions. Our Cloud Advancement service handles migrations, optimization, and hybrid setups that improve performance, reduce costs, and support remote work. We design secure cloud environments that help your team operate efficiently from anywhere.

Read more about Managed Cyber Security

Cybersecurity

Protecting your business from evolving threats.

Cyber threats evolve quickly—your protection should too. Our Managed Cyber Security service offers real-time monitoring, advanced threat detection, vulnerability management, and compliance support. We create a comprehensive security framework that strengthens resilience, reduces risk, and keeps your systems protected around the clock.

Read more about Helpdesk Support

Helpdesk Support

Our friendly experts deliver fast, reliable, and lasting IT support.

Your team needs dependable tech support to work effectively. Our Helpdesk Support provides quick, expert assistance for issues big or small – offering clear communication and permanent solutions. With proactive monitoring and a strong understanding of your systems, we help keep your team focused and productive.

Read more about Network & Monitoring

Network Monitoring

Around the clock, 24/7 oversight of your network.

A stable network is essential for productivity. Our Network Monitoring service delivers continuous oversight, automated alerts, and proactive fixes to prevent downtime. We track device health, bandwidth, and traffic trends to maintain a fast, secure, and reliable infrastructure across your entire environment.

Read more about Technology & Consulting

Technology Consulting

Transform technology strategy into business advantage.

Smart IT requires strategy, not guesswork. Our Technology Consulting service evaluates your systems, identifies gaps, and builds strategic plans that align technology with your business goals. Whether planning upgrades, growth, or compliance, we guide you with clear, expert recommendations to support long-term success.

Is your IT provider delivering enough value?

Get an independent AEC Cyber & IT Health Check to assess your current provider, uncover risks and identify practical opportunities to improve support, security, planning and IT value, with no obligation to switch.

Our core solutions

Discover the five service programs that power long term stability, security, and performance for our clients. Each solution is built to simplify technology, reduce risk, and give your business the support it needs to grow with confidence. Scroll left and right to view.

Why Your Business Needs Industry-Specific IT Services

Specialist IT Solutions for every industry

Why 360 Smart Networks?

360 Smart Networks is built around proactive service, clear communication, and long term partnership. We do not simply fix issues as they arise. We design, manage, and continually improve your IT environment to support stability, security, and growth.

Our team combines deep technical expertise with a practical understanding of how businesses operate, delivering IT services that are reliable, transparent, and focused on outcomes.

MEET THE TEAM

Insights & IT Strategies
for Growing Businesses

AI for AutoCAD Workflows Without Losing Control
AI for AutoCAD Workflows Without Losing Control

AI for AutoCAD Workflows Without Losing Control

AI for AutoCAD workflows can accelerate drafting and review. Learn how AEC firms can govern…
8 min
Microsoft Copilot for AEC Firms, Used Securely
Microsoft Copilot for AEC Firms, Used Securely

Microsoft Copilot for AEC Firms, Used Securely

Microsoft Copilot for AEC firms can accelerate project work when data, access, security, and user…
8 min
How to Protect CAD Files Without Slowing Design
How to Protect CAD Files Without Slowing Design

How to Protect CAD Files Without Slowing Design

Learn how to protect CAD files with access controls, encrypted backups, secure sharing, and recovery…
9 min

Serving AEC Firms across the Southeast

From our Atlanta and Charlotte teams, we deliver proactive managed IT, cybersecurity and cloud solutions to Architecture, Engineering and Construction firms across the Southeast, combining local support with strategic technology expertise.

Clients served across Atlanta, Charlotte and the Southeast

Managed IT Services Atlanta

Trusted IT partner delivering managed services, cybersecurity, and cloud solutions for businesses in Atlanta, Georgia. Schedule your free IT assessment today.

Clients served across Atlanta, Charlotte and the Southeast

Managed IT Services Charlotte

A trusted IT partner delivering managed services, cybersecurity, and cloud solutions for businesses in Charlotte, North Carolina. Schedule your free IT assessment today.

Frequently asked questions

Managed IT services provide ongoing support, monitoring, security, and strategic management of your technology environment through a predictable monthly service model.

Managed IT services reduce downtime, improve security, and allow businesses to scale their technology without hiring internal IT staff.

Yes. 360 Smart Networks supports hybrid, cloud, and on premises IT environments and helps businesses transition safely when needed.

We support a wide range of industries including professional services, healthcare, construction, finance, and manufacturing, with solutions tailored to each secto

Yes. We provide managed IT services and support to businesses across Atlanta, Charlotte, and surrounding regions.