“They know our industry and business, support us daily, guide improvements, and keep us secure. A true proactive strategic partner, not just IT support.”
CFO, AEC client
MANAGED IT SERVICES IN CHARLOTTE FOR AEC FIRMS
PROACTIVE IT SERVICES FOR CHARLOTTE AEC FIRMS
Based in Charlotte, 360 Smart Networks delivers managed IT and cybersecurity services built for architecture, engineering and construction firms across the metro area and surrounding Carolinas.
Managed IT built around the way AEC firms work, with fewer interruptions, faster support and clearer visibility into where your technology is headed.
20+ Years
Trusted IT Partner
SOC2
Type ll Attested
Atlanta Based
Local team, local support
Trusted by
Businesses across the Southeast
Strategic IT support for Charlotte AEC firms
Charlotte architecture, engineering and construction firms depend on fast access to project data, reliable design applications and secure collaboration across offices, remote teams and job sites. Aging infrastructure or reactive IT support can quickly create delays, security gaps and lost productivity.
360 Smart Networks gives your firm access to a full team of engineers, strategic consultants and support specialists. With 24/7 monitoring, documented processes and our TekSurance platform, we help prevent downtime, protect intellectual property and keep projects moving.
Why local AEC expertise matters
AEC firms have specialized technology demands. Your teams depend on BIM, CAD, project management platforms, large file transfers and secure access to project data from offices, homes and active job sites.
Our engineers design and manage IT environments around these workflows—from high-performance networks and cloud platforms to cybersecurity, Microsoft 365 and disaster recovery. Whether your firm operates in Uptown, South End, Ballantyne or across the Carolinas, we align technology with the way your project teams work.
Is your IT provider delivering enough value?
Get an independent AEC Cyber & IT Health Check to assess your current provider, uncover risks and identify practical opportunities to improve support, security, planning and IT value, with no obligation to switch.
20
+
years helping growing businesses build secure, reliable IT environments.
24
/7
monitoring and support to identify and resolve issues before they disrupt projects.
2
Southeast offices providing local support from Atlanta and Charlotte.
Why AEC Firms Choose 360 Smart Networks
We understand the unique technology demands of AEC firms and align IT strategy with your business priorities, budgets and growth, helping you protect project data, support complex workflows and make smarter technology investments.
Fewer Issues, Better Risk Management
Proactive maintenance and continuous improvement reduce recurring IT issues while giving leadership clearer visibility into technology risks before they disrupt projects, productivity or the business.
Faster Fixes
A dedicated support pod that knows your environment helps resolve issues faster, with less explaining, fewer handoffs and less downtime for your team.
Proactive Guidance & Planning
Regular communication and forward-looking planning surface technology priorities, risks and upcoming decisions early, helping you act before deadlines, renewals or projects force the conversation.
Stronger Protection
Layered cybersecurity protects project data, financial systems and user accounts against phishing, ransomware and other threats that can disrupt projects, productivity and business operations.
Proven results for AEC firms
See how we help architecture, engineering and construction firms improve performance, strengthen cybersecurity and keep project teams productive. View all Case Studies.
Transforming A/E Practices with Digital Twin Technology in Atlanta
Transforming A/E Practices with Digital Twin Technology in Atlanta
Transforming IT Infrastructure
Transforming IT Infrastructure
Rapid Threat Detection and Vendor Collaboration: Mitigating a Zero-Day Exploit
Rapid Threat Detection and Vendor Collaboration: Mitigating a Zero-Day Exploit
Hear what our clients have to say
Our Charlotte service area
We support AEC firms and other growing businesses throughout Charlotte and the surrounding communities with proactive managed IT services and cybersecurity. Our local team provides responsive remote support and on-site assistance for offices and active job sites.
Our service area includes:
- Charlotte
- Uptown
- South End
- Ballantyne
- University City
- Pineville
- Matthews
- Huntersville
- Mecklenburg County
- Greater Carolinas region
Our Managed IT Solutions
From managed IT and cybersecurity to cloud, collaboration, and AI-driven solutions, we deliver the technology Architecture, Engineering and Construction firms need to work securely, efficiently, and grow with confidence.
Frequently asked questions for Charlotte businesses
What areas around Charlotte do you provide IT support for?
We provide managed IT services across the Charlotte metro area, including Uptown, South End, Ballantyne, University City and surrounding communities in Mecklenburg County and the Carolinas. Our team delivers remote and on-site support for offices, remote teams and active job sites.
Do you offer on-site IT support for Charlotte companies?
Yes. Alongside 24/7 remote monitoring and helpdesk support, our Charlotte engineers provide on-site assistance for hardware deployments, network upgrades, office moves, job-site connectivity and issues that cannot be resolved remotely.
What types of businesses in Charlotte does 360 Smart Networks specialize in?
We specialize in architecture, engineering and construction firms, with experience supporting BIM and CAD workflows, large project files, distributed teams and job-site connectivity. We also support industrial, real estate, legal and financial services organizations across Charlotte.
How quickly can you respond to IT issues for Charlotte-based clients?
Our Charlotte team is backed by 24/7 monitoring and a dedicated helpdesk, allowing most issues to be handled remotely within minutes. When an on-site visit is required, we dispatch local engineers from our Charlotte office to minimize downtime and keep teams productive.
Do you provide cybersecurity services for Charlotte AEC firms?
Yes. Through our TekSurance platform, we provide threat monitoring, endpoint protection, email security, vulnerability management and security awareness training. We help Charlotte AEC firms protect intellectual property, meet cyber insurance and client requirements, and reduce risk across offices and job sites.
