“They know our industry and business, support us daily, guide improvements, and keep us secure. A true proactive strategic partner, not just IT support.”
CFO, AEC client
MANAGED IT SERVICES ACROSS THE SOUTHEAST
LOCAL IT SUPPORT IN ATLANTA, CHARLOTTE & THE SOUTHEAST
Three staffed offices, one standard of service. 360 Smart Networks delivers managed IT, cybersecurity and cloud support to architecture, engineering and construction firms across the Southeast — with local engineers in every market we serve.
Managed IT built around the way AEC firms work, with fewer interruptions, faster support and clearer visibility into where your technology is headed.
20+ Years
Trusted IT Partner
SOC2
Type ll Attested
Atlanta Based
Local team, local support
Trusted by
Businesses across the Southeast
Home |
Find your local 360 Smart Networks team
Every office is staffed by local engineers who provide on-site support, backed by 24/7 remote monitoring from our shared operations team. Choose your nearest location for details on the services and service area we cover.
Atlanta, GA
360 Smart Networks — Headquarters
655 Hembree Pkwy, Suite D
Roswell, GA 30076
Call (770) 518-7089
sales@360smartnet.com
Office hours: Monday–Friday, 8AM–5PM
24/7 remote monitoring and support for clients
Serving Atlanta, Roswell, Alpharetta, Sandy Springs, Marietta, Buckhead, Midtown, Dunwoody, Johns Creek and the wider North Georgia region.
Charlotte, NC
360 Smart Networks — Charlotte
Union Point, 9144 Arrowpoint Blvd, Suite 160
Charlotte, NC 28273
Call (980) 224-3077
sales@360smartnet.com
Office hours: Monday–Friday, 8AM–5PM
24/7 remote monitoring and support for clients
Serving Charlotte, Uptown, South End, Ballantyne, University City, Pineville, Matthews, Huntersville, Mecklenburg County and the wider Carolinas.
Our Southeast service area
From three staffed offices we support architecture, engineering and construction firms — alongside selected legal, financial, real estate and industrial businesses — across Georgia, the Carolinas and Florida’s Gulf Coast.
Whether your teams work from one office, several locations or active jobsites, you get local engineers for on-site work and round-the-clock monitoring behind them.
Regions we cover:
- Metro Atlanta & North Georgia
- Charlotte & the Carolinas
- the Southeast Bay & Florida’s Gulf Coast
- Wider Southeast United States
Is your IT provider delivering enough value?
Get an independent AEC Cyber & IT Health Check to assess your current provider, uncover risks and identify practical opportunities to improve support, security, planning and IT value, with no obligation to switch.
20
+
years helping growing businesses build secure, reliable IT environments.
24
/7
monitoring and support to identify and resolve issues before they disrupt projects.
3
Southeast offices providing local support from Atlanta, Charlotte and the Southeast.
Why AEC Firms Choose 360 Smart Networks
We understand the unique technology demands of AEC firms and align IT strategy with your business priorities, budgets and growth, helping you protect project data, support complex workflows and make smarter technology investments.
Fewer Issues, Better Risk Management
Proactive maintenance and continuous improvement reduce recurring IT issues while giving leadership clearer visibility into technology risks before they disrupt projects, productivity or the business.
Faster Fixes
A dedicated support pod that knows your environment helps resolve issues faster, with less explaining, fewer handoffs and less downtime for your team.
Proactive Guidance & Planning
Regular communication and forward-looking planning surface technology priorities, risks and upcoming decisions early, helping you act before deadlines, renewals or projects force the conversation.
Stronger Protection
Layered cybersecurity protects project data, financial systems and user accounts against phishing, ransomware and other threats that can disrupt projects, productivity and business operations.
Proven results across the Southeast
See how we have helped architecture, engineering and construction firms across Georgia, the Carolinas and Florida improve infrastructure, reduce technology risk and support more efficient project delivery.
Transforming A/E Practices with Digital Twin Technology in Atlanta
Transforming A/E Practices with Digital Twin Technology in Atlanta
Transforming IT Infrastructure
Transforming IT Infrastructure
Rapid Threat Detection and Vendor Collaboration: Mitigating a Zero-Day Exploit
Rapid Threat Detection and Vendor Collaboration: Mitigating a Zero-Day Exploit
Our Managed IT Solutions
From managed IT and cybersecurity to cloud, collaboration, and AI-driven solutions, we deliver the technology Architecture, Engineering and Construction firms need to work securely, efficiently, and grow with confidence.
AEC Specialists Supporting Atlanta Businesses
We specialize in managed IT and cybersecurity for Atlanta architecture, engineering and construction firms, while also supporting professional, financial and industrial businesses with complex technology needs.
Frequently asked questions about our locations
Where are 360 Smart Networks' offices located?
We operate three staffed offices: our headquarters at 655 Hembree Pkwy, Suite D, Roswell, GA 30076 (serving Metro Atlanta and North Georgia); Union Point, 9144 Arrowpoint Blvd, Suite 160, Charlotte, NC 28273. Each office has its own engineering team providing local on-site support.
Do you provide on-site IT support in all three markets?
Yes. Alongside 24/7 remote monitoring and helpdesk support, each office dispatches local engineers for hardware installs, network upgrades, troubleshooting, office moves and any work that requires someone on site.
Can you support businesses with offices in more than one of your markets?
Yes, and it is one of the reasons multi-site AEC firms choose us. We manage technology across distributed offices, remote workers and jobsites under a single standard, with consistent security policies, one helpdesk and one point of accountability regardless of which office your teams work from.
Do you support businesses outside Atlanta, Charlotte and the Southeast?
We support clients throughout the Southeast United States. Our three offices provide the fastest on-site response, but remote monitoring, helpdesk, cybersecurity and cloud services are delivered nationwide. If you are outside our core markets, get in touch and we will be straightforward about the level of on-site coverage we can commit to.
What are your office hours and how do I reach support out of hours?
All three offices are open Monday to Friday, 8AM–5PM local time. Contracted clients have 24/7 access to remote monitoring and emergency support, so critical issues are picked up outside office hours, at weekends and over holidays.
Which industries do you support in each location?
Across all three markets our primary specialism is architecture, engineering and construction — firms that depend on CAD and BIM performance, large project files and secure collaboration between office, remote and jobsite teams. We also support legal, financial services, real estate, manufacturing and nonprofit organizations.
