THE PEOPLE POWERING YOUR IT SUCCESS

Five star client rating

“They know our industry and business, support us daily, guide improvements, and keep us secure. A true proactive strategic partner, not just IT support.”
CFO, AEC client

The team that drives 360 Smart Networks

Our strength lies in our people. From engineers and cybersecurity specialists to client success managers and consultants, every member of our team shares one goal, delivering IT solutions that make a real impact.

We combine deep technical expertise with a proactive, partnership-driven mindset. Collaboration, accountability, and a passion for problem-solving define how we work, turning technology into a reliable driver of growth, security, and performance.

The 360 Way
360 Smart Networks engineers supporting client systems

Engineers who solve, not just support

Our certified engineers are true problem solvers , not ticket processors. They’re the specialists working behind the scenes to keep your systems optimized, secure, and running without interruption.

With deep expertise across network infrastructure, cloud environments, and cybersecurity, they don’t just react to issues; they anticipate and prevent them. Their proactive approach provides the reliability, stability, and confidence that set us apart from traditional IT providers.

Meet the leadership team

Terrance Story, CEO

Terrance Story

CEO

Noah Allen, Operation Director

Noah Allen

Operation Director

Bryce Tate, Service Director

Bryce Tate

Service Director

Dannan Sanderson, Professional Services Director

Dannan Sanderson

Professional Services Director

Matt Dolan, Support Team Manager

Matt Dolan

Support Team Manager

Colt Rosenberg, Director of Client Success

Colt Rosenberg

Director of Client Success

Steven Cato, AI & Automation Engineer

Steven Cato

AI & Automation Engineer

MichaelJ. Bam, Branch Manager - Charlotte

Michael J Bam

Branch Manager - Charlotte

Francois C. DeKoker, Branch Manager - South Africa

Francois C. de Koker

Branch Manager - South Africa

Josh Gransbury, NOC/RMM Manager

Josh Gransbury

NOC/RMM Manager

Michael Carter, Onboarding Manager

Michael Carter

Business Development Manager

Glenda Hann, Procurement Manager

Glenda Hann

Procurement Manager

Jordan Goodson, AI & Automation Engineer

Jordan Goodson

AI & Automation Engineer

Daniel Holcomb, Onboarding Manager

Daniel Holcomb

Onboarding Manager

Mike Judd, Cybersecurity Manager

Mike Judd

Cybersecurity Manager

Stephanie Clay, HR Manager

Stephanie Clay

HR Manager

Is your IT provider delivering enough value?

Get an independent AEC Cyber & IT Health Check to assess your current provider, uncover risks and identify practical opportunities to improve support, security, planning and IT value, with no obligation to switch.

Serving AEC Firms across the Southeast

From our Atlanta and Charlotte teams, we deliver proactive managed IT, cybersecurity and cloud solutions to Architecture, Engineering and Construction firms across the Southeast, combining local support with strategic technology expertise.

Clients served across Atlanta, Charlotte and the Southeast

Managed IT Services Atlanta

Trusted IT partner delivering managed services, cybersecurity, and cloud solutions for businesses in Atlanta, Georgia. Schedule your free IT assessment today.

Clients served across Atlanta, Charlotte and the Southeast

Managed IT Services Charlotte

A trusted IT partner delivering managed services, cybersecurity, and cloud solutions for businesses in Charlotte, North Carolina. Schedule your free IT assessment today.

Frequently asked questions

Our team includes experienced IT engineers, cybersecurity specialists, cloud architects, consultants, and client success managers. Together, we provide the expertise and proactive support businesses need to stay secure, efficient, and scalable.

We combine deep technical knowledge with a partnership mindset. Every team member shares the same goal — to deliver long-term value, not quick fixes. We focus on communication, accountability, and aligning IT strategy with your business goals.

360 Smart Networks is built on decades of combined IT experience. Our engineers hold advanced certifications in networking, cloud infrastructure, and cybersecurity — ensuring your systems are managed by industry-recognized experts.

Our team acts as an extension of your business. From 24/7 monitoring and proactive maintenance to helpdesk support and strategic consulting, we work together to prevent issues before they disrupt your operations.

You can reach us directly through our contact page or schedule a free consultation. Our advisors will connect you with the right specialist to discuss your IT goals, challenges, and next steps.